客户评价
由实住客人提供的真实点评
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Clean, big and comfortable room. Very convenient as it located at Old Quarter area. Walking distance to restaurants, cafes and shops. The staff were friendly, professional and attentive. Everything was smooth from check-in to check-out. Breakfast is included and delicious. Overall great experience and highly recommended ?????
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就在老城区内，晚上附近很热闹，有很多吃的，要去按摩也很方便。到夜市也很近，离环境湖很近，风景优美。早餐丰富多变，很棒。
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It was good, so welcoming
Breakfast was good ??
We enjoyed our stay
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Very nice personal, care and helpful, room is clean. Beds are not the best but good enough
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Fantastic little hotel with very friendly English speaking staff. Room are clean and spacious located right in the old quarters so abundant of shopping and food. Very comfortable and easy especially traveling with 2 kids and a elderly person, would highly recommend this to any family or couples looking for accommodation in Hanoi. The tours aren’t that expensive and definitely worth doing, just ask for Kim you can’t go wrong with any of her recommendations for place to go and eat.
Only sight draw back which wasn’t a issue for us was during the weekend the beer street as it is known can get abit noisyand you can hear the background noise in the room but this generally stops by 11:30pm. Otherwise two thumbs up for us.
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1. 酒店穿黄色奥黛的短发前台女士和穿棕色毛衣到长发大堂经理服务态度极差，欺骗客人，不诚实，説是我们预订的阳台房只在二楼。我们预订时明明写着有三楼，并且提前説明需要高楼层房间。当我指出事实讯息时，才给我们高楼层房间。还説是照顾我们，真是看人下菜的变色龙。一点也没有职业素养。这样的工作人员可以考虑炒鱿鱼了。简直是有损越南酒店服务业的形象。
2. 我们与80多岁长者一起出行，询问是否有房提前入住，表现出一脸不耐烦的样子。在我的提醒下，收敛了起来，摆出一副阿谀奉承的样子。
3. 地理位置在老城区方便
4. 酒店房间衞生可以，但洗澡热水忽冷忽热。
5. 酒店所处一条街区都是夜排挡和酒吧，晚上开着大喇叭音乐吵闹到天亮，
6. 房间面积有点小
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This is a nice quaint hotel in the heart of Hanoi Old quarter. As the name suggest, it's indeed nostalgic and different from those upmarket hotels. The rooms are clean and cozy with the basic amenities. The hotel staff is courteous, friendly and helped us promptly with our queries.
Nice place to stay for a couple of nights if you like some happening street festivities nearby.
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This hotel is very good overall, depending on what you want.The Service is great. My room was large, unique and quite pretty. The location is extremely central within Old Quarter, so everything you need is nearby.
There were only a few very minor downsides. The hotel is a bit TOO central, so it's a bit chaotic and noisy in the evening. The WiFi works but is rather weak and slow. Finally, the room has a few moths. None of these issues were a big problem.
Overall, I was satisfied with my stay.
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Above all, the location is fantastic. It's within walking distance of many famous restaurants and the weekend night market in the Old Quarter, as well as Hoan Kiem Lake and St. Joseph's Cathedral. Although it's very close to Ta Hien Beer Street, the external noise wasn't as much of a problem as I expected; in fact, I enjoyed being able to experience the lively weekend night atmosphere from the balcony. The room and bed were clean, no unpleasant odours, all the staff were very friendly, and the breakfast provided was satisfying.
If I had to point out the only downside of the hotel, it would be the noise from the hallway, not from outside. The noise from other guests in the hallway always woke me up earlier than my planned wake-up time. Nevertheless, if I visit Hanoi again, I would choose this hotel again.
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The hotel is in the old town and this is a good and a bad characteristic. A good if you want enjoy your self with every night party (club, music and noise), a bad if you want relax your self (in this hotel it is impossible to sleep. I asked to change our room and the receptionist told me it is normal to have noise and high volume music until 3-4 a.m. in a city center hotel). I don't recommend this hotel!
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河内怀旧Spa酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+84-24-39263636 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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河内怀旧Spa酒店地址：河内 · 河内 · 老城区 · 15 Luong Ngoc Quyen
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